I had a problem with delivery and set up and they refunded me the cost of that. Wake Up Rested. Fortunately, there is another way to reach Nectar’s customer service: through their online chat feature. We're available 9am-5.30pm Monday to Friday, 9am-5pm on Saturday. Premium quality mattress, Premium bedding, memory foam pillows. Read honest and unbiased product reviews from our users. Welcome to Nectar Sleep Support! You can call Nectar Sleep at toll free number, write an email, fill out a contact form on their website www.nectarsleep.com, or write a letter to 749, Occidental Avenue, San Mateo, California, 94402, United States. If you don’t love your mattress, you can contact Nectar for a return after 30 days. We are available Mon-Fri 9am-5.30pm and 9am-5pm on Saturday. We do not recommend placing your mattress on the floor, plastic base, or home-made foundation. Explore Affirm option. I can just recommend to everyone to try. Hi I must say sadly this mattress was not for me. Nectar offers a 1-year sleep trial, so you can really make sure your mattress offers support for quality sleep. They asked me to send pics which I did, they told me someone will visit my home and check the mattress but this never happened. BRANDS. With this construction the bed mattress has a focus on pressure relief that need to give the feeling of sinking into the mattress and be a plus for side sleepers. So, if you’re trying to find the best mattress available, you can’t go wrong with any of the following brands. If you haven’t received an email confirmation that your Nectar mattress has shipped, consider reaching out to Nectar’s customer service team. Welcome to Nectar Sleep Support! Another terrific mattress option, is the ever popular DreamCloud mattress.Having a premium natural latex coat, DreamCloud provides a good bounce, and additional contour. Customer service is the backbone of what we do here at Nectar. GetHuman does not work directly with Nectar Mattress's customer support operations. While 888-863-2827 is Nectar Mattress's best toll-free number, it is also the only way to get in touch with them. LEAVE REVIEW. Learn about BSL Sign Videos here. Select Page. We recommend Amerisleep and Saatva if you want amazing customer service. Day before delivery, I am informed they won't deliver to 2nd floor due to their 'safety'. If you're having problems logging in, our support team are ready to help you via online chat. We're available 9am-5.30pm Monday to Friday and 9am-5pm on Saturday. Read honest and unbiased product reviews from our users. Nectar Mattress Customer Service. Just give us a call and a Nectar Customer Care representative will walk you through the process. Nectar provides you with a full year, 365 nights to enjoy Nectar and figure out if Nectar is right for you. Nectar guarantees ideal sleep through optimal levels of firmness, coolness, breathability, and comfort with our mattresses, pillows and other sleeping products. The Nectar mattress utilizes numerous layers of memory foam, including an inch quilted into the cover, to produce a true memory foam experience for the sleeper. If you're having problems logging in, our support team are ready to help you via online chat. Dependent upon your provider, calls to 0344 numbers are included in talktime bundles. Our risk free trial is 3 times longer than any other we have seen. Below you’ll see the 10 mattresses that have been the best for 2021. Just like the Nectar mattress, the Nectar Lush is the all-foam mattress with memory foam on top. Learn about BSL Sign Videos here. Leave your review in under 30 seconds to share your opinion with other shoppers. With an 11″ profile, as mentioned earlier it is a three-layer, all-foam bed. Please feel free to call Nectar Sleep Support as well as chat and email. Nectar Sleep is one of the world's fastest-growing sleep companies. Nectar Mattress Customer Service Reviews. Best Buy | Risk-Free 365 Night Home Trial | Forever Warranty | Good Housekeeping Recommended | 7 Zone Support | 90cm X 190cm | Made in Britain at Amazon.com. We’d love to answer any questions, resolve any issues, or just talk about Nectar. That's pretty fantastic!”, “I must admit that I am both a Nectar employee and a Nectar customer. I have ordered a Nectar mattress, the customer service was brilliant, open, straightforward, relieved my mattress at the day they said it will arrive. Nectar is designed for every type of sleeper and arrives backed by our Full Comfort Guarantee and Forever Warranty, plus a full year sleep trial so you can make sure Nectar is right for you, at no risk. We are available Mon-Fri 9am-5.30pm and 9am-5pm on Saturday. 0344 numbers are charged at local rates. Even the base layer is similar, so why would someone pay more for the model that seems to be nearly the same as the flagship of the company. I love sharing my experience with customers who are searching for the most comfortable mattress. Check them out as a first step. 3 Years of development, 10,000 customer tests - premier hypoallergenic materials like hand cut foams, woven muslin and soft extra long staple breathing fibers. The mattress industry is insanely competitive and if they can’t meet the needs of their customers then one of their rivals will. The company is known for its rock-solid customer service. That was a bit of a surprise, as it’s clearly an identified issue with warranty claims, though pretty much all of its marketing touts how the Nectar mattress doesn’t sleep hot. Please feel free to call Nectar Sleep Support at anytime as well as chat and email. Fantastic mattress. Find helpful customer reviews and review ratings for Nectar Single Memory Foam Mattress 3FT | Awarded Which? Please allow 1-5 days for arrival once your order ships. Nectar Customer Service Information. Yes, Nectar customers are able to finance their purchase via Affirm. TRY IN-STORE. Nectar makes an affordable, layered memory foam mattress with an excellent return policy and long trial period. It’s rare, but when it happens, we will work with you to get it donated or locally disposed. Finding the best mattresses, especially online, is no easy task. 0344 numbers are charged at local rates. While it’s hard to quantify this, it’s worth noting that Nectar mattresses are always extremely well-reviewed, and only about three percent of them are returned. The total time is normally within the 1-5 day window. I had to return it to Nectar. Customers who have struggled with aches and pains resulting in restless sleep (some for years) write in to share their stories and thank Nectar for giving them a good night's sleep... and even alleviating chronic pain in some cases. Customer Service. They will call you within 1-3 days to schedule your setup. The Nectar mattress utilizes several layers of memory foam, consisting of an inch quilted into the cover, to create a real memory foam understanding of the sleeper. Dependent upon your provider, calls to 0344 numbers are included in talktime bundles. There’s no question that this is extremely frustrating. The best mattress for 2021: Casper, Nectar, Purple and more. Forever is a long, long time… and that’s how long we guarantee the construction, materials, quality and durability of Nectar for the original purchaser. NECTAR mattress has unmatched comfort, support and perfect sleep. Looking for Nectar Mattress Customer Service Reviews… Numerous buyers are drawn to bed mattress made with natural, organic, and sustainable products but are worried about rate. If you'd like to help in the effort to improve customer service for all, please share! We’d love to answer any questions, resolve any issues, or just talk about sleep. Nectar is part of the Resident House of Brands. Well, let us take a look. We can’t wait to hear from you! It consists of a quilted cover, gel-infused memory foam, support memory foam, and high-density polyfoam. Nectar is available 7 days a week between 6 a.m. to 6 p.m. To get in touch with Nectar’s customer service team, you can take one of three avenues: Live chat on their website; Call (888) 863-2827; Email shop@nectarsleep.com; What Is the Return Policy? at Amazon.com. Then they offered to reimburse me the cost of a mattress topper when my wife wanted to try that. Many thanks all you guys and girls. - … Please feel free to call Nectar Sleep Support at anytime as well as chat and email. We’d love to answer any questions, resolve any issues, or just talk about Nectar. Nectar will be the most comfortable mattress you ever owned if setup properly. What a joke! Contacting Nectar Mattress at a Glance. There are plenty of companies that have great customer service that you can shop from. Nectar sells one medium-firm mattress model that has excellent support, making it a great choice for back sleepers. We're available 9am-5.30pm Monday to Friday, 9am-5pm on Saturday. Gel Memory Foam. The team is available seven days a week, from 8 a.m. to 4 p.m. PST. Whether you’re a back, side or front sleeper, Nectar molds to your body, providing ultimate support. 21 New Articles. We are available Mon-Fri 9am-5.30pm and 9am-5pm on Saturday. I am a pensioner on 3 month lockdown due to health issues. What setup do you recommend for the Nectar. Bear in mind, they are listed in no particular order. We can’t wait to hear from you! Verified Nectar Mattress Customer Reviews. 0344 numbers are charged at local rates. Fantastic mattress. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. DEALS. Contact Nectar Sleep customer service. Nectar makes the most comfortable mattress available, and sells the Nectar directly to you cutting out middlemen and markups. Select Page. As we go into 2021, the industry is strained with mattress brand names. If you're having problems logging in, our support team are ready to help you via online chat. Find helpful customer reviews and review ratings for Nectar Double Memory Foam Mattress 4FT 6IN | Awarded Which Best Buy | Risk-Free 365 Night Home Trial with Forever Warranty | Good Housekeeping Recommended | 135cm X 190cm | Made in Britain. Copyright © 2002 - 2020 Nectar 360. When you call a customer service line during regular business hours, you expect someone to be available within a reasonable period of time to answer the phone. Nectar mattress complaints: customer service “I expect they will honor it. Bought a Nectar Mattress? The vast majority of customers who decide to return their Nectar Mattress have it collected and are issued a full refund without any issues or delays. If you request full setup of your Nectar through our White Glove Service Option, please allow the standard 1-5 days of delivery to our friendly local team. We back up Nectar’s quality in absolute terms, with no wishy washy legal speak, Nectar will last longer than you do if you treat Nectar right. Welcome to Nectar Sleep Support! November 5, 2019 RV Mattress – Brooklyn Aurora Review; November 5, 2019 RV Mattress – Brooklyn Signature Review; November 5, 2019 RV Mattress – … They can be reached by phone, via email, or through the chat window at NectarSleep.com. Fewer than 3% of Nectar sleepers return their Nectar. Occupational hazard? Download our new app or check out our website. With the Nectar Mattress as their flagship product, Nectar Sleep is a bedding and mattress company that is stationed in Palo Alto, California. Initiating the return was a massive hassle. Unfortunately the mattress it's wasn't good for me as I never slept on a memory foam mattress so I needed to return back. Dreamcloud Mattress. Hopefully Nectar gets its act together soon. After sleeping on Nectar the words customers use in their 30 day feedback surveys are “love” or “need.” Nectar is contouring and supportive to help you get your best night’s sleep. How ever I give Nectar Mattress a full 5 star due to their outstanding customer service, a quick return pick up, a quick money refund, and outstanding help that your support team gave me. You will be as comfortable asking us for help as you are sleeping on this ridiculously comfortable mattress, Quality is the backbone of our existence from every layer of foam in our mattress to every experience with every one of our valued customers, “I love my job - Every day I see how Nectar changes lives. Nectar’s Cooling Cover with Tencel™ is moisture-wicking, more breathable, and softer than standard cotton covers . If you decide for any reason that Nectar is not your ideal mattress, we’ll remove the mattress from your home and refund your payment 100%. You enjoy the best mattress at a much better price. If you own a Nectar and sleep on a Nectar we believe Nectar should be the only mattress you ever need. WORST CUSTOMER SERVICE EVER I ordered a mattress for delivery and paid upfront. Welcome to a new way to get your Nectar on. Thousands of Nectar customers and over 20 mattress review sites think Nectar is the most comfortable mattress you can purchase. 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