UPS notified the shipper that they damaged a package during transit and discarded it. Reason for the refund, “Damaged in Transit.” Low and behold 45 days goes by and we do not … When my packages are "Damaged in transit" I wish they were still delivered, to let ME decide whether it is truly damaged. Once our investigation is complete, we will email, fax, or mail a notification letter to the shipper. any update?? as soon as it reaches blainville i usually get the out for delivery notice a few minutes after n its like not even an hr from my house. My package is stuck in transit for two weeks and no update after arriving in the city it’s suppose to be delivered in. Does this mean a failed delivery attempt or that the driver didn't get around to it or what? - Duration: 10:36. What do I do? We will inspect the damaged package to determine the cause of damage and verify proper packing materials were used (in accordance with the shipping terms). Your package was damaged in transit. UPS is liable for loss or damage, at no extra cost, for up to $100.00 for each domestic package, international shipment, or pallet in a UPS Worldwide Express Freight ® shipment, where there is no declared value. The UPS damaged package claim process is much easier to navigate than shippers believe. UPS is liable for loss or damage, at no extra cost, for up to $100.00 for each domestic package, international shipment, or pallet in a UPS Worldwide Express Freight ® shipment, where there is no declared value. The scheduled delivery date was August 14, but on August 13 it went back to saying “check back for scheduled delivery” now it’s still in transit. I’m not sure whats really going on with UPS, but just overall a bad situation. Press J to jump to the feed. A lot of people have their share of bad experiences with the USPS. They have much better service and delivery times than ups, Same problem here, except that it gets scan everyday around 10am (Europe time zone). Don't think UPS warehouses are air conditioned. I hear things are pretty bad up there. The boxes ride belts, and metal arms go across at the right spot, directing them into the trailer. Go. Siri Stafford/Photodisc/Getty Images But if you're willing to pay, men will die to bring those magazines safely home. Package in transit for two weeks. Also, I’m looking for suggestions and tips on how to prevent this from happening. Package in transit for two weeks. Damaged Package Overload! It does OCCASIONALLY happen, its rare, however it does happen. The city my package is in is literally only a 20-30 minute drive away so I feel your pain! There are hundreds of people waiting in line for this guy's job. I'm shipping a package back to the store for a return. Are you UPS’s customer (the shipper), or are you just the person who was supposed to get the package? The packages have been stuck in my city for longer than they've taken to get to Canada AND clear customs. The UPS website doesn't say how much this princessification of your package will cost, but it's probably more than your box of heirloom Penthouse magazines is worth. I have had countless packages that were ruined with sloppy handling that resulted in the product inside the box getting damaged. 8. If anyone has more insight into how UPS processes packages, I’d appreciate knowing more, because it might help me (and others) circumvent this problem. Note: Average outdoor air temperature during the day is 88F+. "Is it a good sign that it at least still says it will be delivered, even if delayed? Close. Report the Missing UPS Package. I think you're freaking out about nothing, and taking it out on the UPS driver because, perhaps, there are other areas in your life that aren't going well, and the UPS driver is a conveinent target to take out your agressions. have not updated since but when i call those idiots they tell me its coming today it just wasnt scanned n nothing. It just magically got to its destination after being in transit. I ordered from Apple too and from what I understand, my order is sitting in a trailer outside the Ottawa warehouse for a week now. Shipping Help. Package senders or receivers can use our online submission process to report package damage. Spoke to one today as well and she told me that warehouse that my package was processed through would get in touch with me today - yet still no call. E-mail UPS. Your package was damaged in transit. It means it has received a departure scan from the facility it left at and has yet to receive an arrival at unit scan from the facility it is to arrive at. Select the link below to e-mail UPS about your lost or damaged package. Contacted both Newegg and UPS to find out what's going on and basically they said they have no idea what is going on with my package. I’m planning on doing the same, but will give it til the end of the week. USPS Now: "Push all that older shit to the back of the warehouse. In the end, Benjamin’s package was located — according to the UPS website the label had been damaged or gone missing — and ultimately delivered several weeks after the original date. Go through the UPS complaint system, never the driver. If you have any luck finding out ways to reach someone at UPS who actually has helpful information, do let me know! Two packages. share. Find peace of mind with the details. An unofficial community where anyone can discuss and ask questions regarding anything UPS related. Of those 313, 16 of the products inside the boxes were damaged. Provide the origin, destination, and weight of your shipment to compare service details then sort your results by time or cost to find the most cost-effective shipping service. I have to sheet the package MISSED now and bring back to the center and write damaged on the package for the clerk. The good news is that 19 of the sellers -- such as Abercrombie.com, Dell. UPS had the highest rate of damaged packages in the survey, with 11%; the US Postal Service was at 10%; and FedEx came in at 7%. Open By Chance 560 views. I’ll see you guys next time I order another package that’s stuck “In Transit Hell” 29. Both of them are stuck at Maumee, OH facility. Declared Value. Remarkable services that go beyond shipping and tracking to help you expand your business. If your shipment is expected to be in transit for more than a day between tracking scans, we will display the day and date of the Next Expected Tracking Event in the Shipment Progress area. I paid for next day shipping, my $300 worth package goes from "to be delivered today by 8 PM" on Friday, June 26th to "In Transit," then the same thing happens on Monday. my packages are in the blainville warehouse which usually is the last step before out for delivery update. I was a store manger and we received UPS packages. It is easy to use and tracks every package you send via major carriers like FedEx or UPS. I sent this through a UPS store, at which I paid for some extra insurance. Checked the tracking status the following day; Friday May 8th, and it said "In Transit: Please check back later for scheduled delivery" with no updates made to the "Shipment Progress" since the day before. As another answerer mentioned, these packages go through high speed processing, and unfortunately, some packages do get damaged in shipping and handling. First off, if you’re not their customer, you have no standing to sue them for a contract issue, because you have no contract with them. An inspection by a UPS representative may be required. (The last update was made on 9:41AM - 05/07/2020: Destination Scan), It is now Monday, May 11th at around 6PM EST and the tracking status is the exact same and no word on whether the package is going to be delivered at all - seems like its lost in limbo (worst case scenario: stolen...). Anytime I have dealt with UPS in the past, its always been a negative experience. I had bought a large and expensive telescope that was shipped via UPS. If my second package came smoothly, where the hell is my first package??? / All merchandise discarded. USPS Then: "Get your packages in early to guarantee on-time delivery!" 2 2. comments. But also not the drivers’ fault. But last week I had a package preparing for delivery on Wednesday, but Wednesday changed to in transit ☹️ it ended up coming 2 days later but never said anything except for “in transit”. We've got newer shit to get through first." The USPS only has to pay you whatever the deprecated value of your item is. 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